Quote from: BitJohn on May 08, 2015, 11:10:15 AM

Quote from: CoinFriend on May 08, 2015, 10:13:57 AM

@Cryptsy_Jim & @BitJohn

Why are so many wallets in maintenance?
I count more than 30!

We don't de-list coins typically but that doesn't mean they are all good investments. Many are block chain issues and it takes time for developers to fix them. Though about 15 of them were all from re-scans being done on those wallets and it takes time. As you cane imagine we have some of the busiest wallets for each and every one of those altcoins. I Asked Mullick about it and the scans and maintence should be done on about 20 wallets today so should make you happy.

Quote from: CoinFriend on May 08, 2015, 10:13:57 AM

Why do you need so long to update a wallet?
For example AsiaCoin... The wallet on bter seems okay.

We maintain hundreds of wallets and have many coins. Coin developers make assumptions like they can push a hard fork with an hours notice. Or they make a change that affects how a coin works in general. These things take time. When a coin averages 0.01 BTC volume, and it needs a time intensive wallet upgrade its going to take longer than a high volume coin since the majority of customers will be affected by the high volume coin outage. Best explanation I have.

Recommendation being make sure developers keep Mullick informed well ahead of time on changes you make.

Quote from: CoinFriend on May 08, 2015, 10:13:57 AM

And why are some of the guys with the blue names from the cryptsy chat unfriendly or ignore me if i ask about a status of a wallet or a feature of your website?
I only asked how long you guys need to finish the maintenance of the AsiaCoin wallet, i cant find a concrete information about this on your website!

They shouldn't be unfriendly. I will correct that

Quote from: CoinFriend on May 08, 2015, 10:13:57 AM

One of the blue named guys with a crown said, i should write a support ticket if i have questions.
But why i should? The chat is the simplest way to get in contact, to ask someone.
Why do you have this people in the chat? For trolling and talk about the weather only?

Most of the blue names in chat are volunteer moderators. Everyone in the company has a role and really only Mullick knows at any one given time why a wallet is in what state.

Thanks for all the answers. But my suggestion is, inform the users on the market that a coin of this currency pair is not working correctly! mostly i never use the balance page to deposit coins!
Further, why i get no email about a change of the wallet functionality? Each withdrawal i have to verify via email in normal setup. I got emails about mintsy for a mining investment opportunity. But why i get no mail about disabled or enabled wallets?

Where can i find details about the reason why the wallet is disabled? It's strange that it needs over a moth for an "update"! And that your site reports only "update" is also strang! Where is a information about long a maintenance or update need and why it is in maintenance mode? This all is a lack of information and a bad service! And for me is it wasting of time to search or ask for the information which cryptsy knows at best...

And hey, why i am able to trade a coin without that the wallet is working? There is no guarantee that i can withdrawal my coins in the future! It seems that cryptsy only wants collect trade fees, even if nobody can deposit or withdrawal the coins.

And yeah sure, cryptsy only wants profit and looks firstly at the volume to choose the maintenance priority. I have no problem with that in general. But markets with a disabled wallet have a lower volume, because i can't do arbitrage from or to other exchanges!
And somehow i believe, in some cases it could have some other reason also why a wallet is disabled. If i remember right, this happened for example in the case of ANC, to generate some pressure...
But i have no problem with pressure if cryptsy notice such things public on the exchange. It's okay in my opinion that cryptsy try to force some things, because a exchange is a part of the community like the user of the exchange.

Quote from: ermak3 on May 12, 2015, 12:19:56 PM

"I've just been informed that currently our withdrawal features for euros has been temporarily disabled. We are attempting to make it operational once more, but for now it will be inaccessible. I apologize for any inconvenience."

Awesome Shocked

Good to know after I bought euros...

Yeah, what a service...
"temporarily disabled" is very specific and promise a lot of trust, right?
My luck is, i trade with cryptocurrency only.
Wish you the best...