Quote from: thebitcoinquiz.com on May 09, 2015, 04:31:57 AM

Quote from: ClevaRookie on May 08, 2015, 05:41:08 PM

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Quote from: Glucose on May 08, 2015, 09:27:59 AM

Sorry to post here but support is very slow to answer...

Can anyone check the e-mail I have sent to support 4 days ago ?

As Stunna ever said , you should patient a bit since Stunna and friends received a thousand of fake support message , everyday.
Maybe he need more time to manage it or you need give all question that PD support ask

You can visit this thread : https://bitcointalk.org/index.php?topic=1046835.msg11277074#msg11277074
Primedice is ignoring my support request after communication, it's been 12 days.

if you read carefully that thread than you can know that problem has been resolved after posting the thread, so no need to post this link into this thread, as we all know PD have very lazy support ever Wink

Do people take it normal that the largest dice site, PD with more than 2 years in the business and more than 5 Billion rolls still have extreme delays and response time with customer support tickets? Perhaps PD should spend some change on their support staff. I am pretty sure they are able to meet their customers expectations financially?

They don't have any problem in spending money on a customer support but the only problem is with finding a trustable person to do the support. Also I guess most of the support emails are useless aiming at thugging out money from primedice and that's why most probably they are ignored.

I know of some trustable dice sites who do their job and probably get looked after financially. How can support see emails as useless? At least then reply and say something like "Your request is useless" if that is what it comes to, but just to ignore tells me they don't give a damn about customers. That is my general feeling