Quote from: definiteidea on May 17, 2015, 11:16:53 AM

Quote from: arallmuus on May 17, 2015, 11:13:04 AM

Quote from: ash312 on May 17, 2015, 10:42:38 AM

just clear me 1 thing why support so passive??

It is not that the support is so passive but rather that they lack in the number of people to handle the supports section. While you are sending them an email for support request, at the same time there may be several people sending the same request as well .
From what I read that only Stunna and Edward handle the support section and they are getting tons of request each day, your email could be missed out

P.S : atleast you could be sure that your deposits will eventually be there though since this is PrimeDice Wink

and better not to show up your TX ID since some people may use it to claim that they account is theirs

They surely have enough profit to hire people for support. Anyone have an idea why they don't hire more people?

This has been discussed before , PrimeDice doesnt want the risk to hire more people for it because it could leak sensitive information of their customer which in this case is email and BTC address to a stranger. That is why Stunna and Edward is the one who handle the support section.

Quote from: MICRO on May 17, 2015, 11:15:08 AM

And no need to quote that image on every post . Nor to spam this thread about that issue as i said it will be sorted .

U sent msg to ours facebook page, couple of them here, then to my pm , and email to support Cheesy

.

ITS NOTICED NO NEED TO SPAM.

I hope that there will be spoiler option at the new forum software later just incase someone keep on quoting on a long image posts there, it is annoying lol