Quote from: khawaja07 on June 01, 2015, 09:09:06 AM

Quote from: mav3141 on June 01, 2015, 09:01:42 AM

Been waiting over 36 hours for munster v glasgow to be graded http://www.bbc.co.uk/sport/0/rugby-union/32929818

Contacted support after 12 hours, took them almost a day to respond:

"Thanks for getting in touch with us, all of your pending bets have now been settled and your account credited accordingly."

Its been 6 hours since I got this response and the bet has still not been graded and is still pending. I contacted supported again, I guess it will be another day before they respond...

Just thought I would share with everyone what betting on Cloudbet and dealing with their customer support can be like. I've tried to be patient but I think this is unacceptable and people should know what to expect from them.

they are too busy in refreshing their servers..
two days back i had also sent them mail for wrong bet selection i bet on middlesex and their system selected sussex ..i mailed them that their system was not beheaving well orderly and they replied back me today morning..almost 30 hours....with sad reply to me..just will say cloudbet you never accept your folly..never down on your knee..thinks you are perfect...please remove this thinking of yours..
you are the best gambling i ever know...you will be the best if you remove your i attitute..
thats all..
thankyou.

any answer from the support? I see this site offers decent odds on tennis, I want to move my funds here, but I saw so many negative issues here, I don't want to lose my money on this kind of silly system fault, it is a cheat fault..