Quote from: MrCrabs on June 16, 2015, 04:34:59 AM

Quote from: SebastianJu on June 12, 2015, 07:12:44 PM

Quote from: MrCrabs on June 12, 2015, 02:32:22 PM

Here's the thing,
Theoretically they have no information on me other than my email adddress.
Me presenting a photo ID Doas not prove anything.

Secondly
In their Privacy policy They say they will Never ask for personal info over Email.

What is the best way to resolve this issue.

Thanks

Theoretically means you used fake address and name on the website? Its strange that they break their rules. The only thing they can proof with you holding your id is that they know there is a person that has an id. But you could have taken that picture from somewhere from the net.

It sounds a bit like you dont want to do it because you know it will bring trouble to you. You spend so much time on avoiding it too. Normally one would give in when it becomes to stressfull. Am i wrong?

When I signed up I gave them just my first name and my email address. They have no other personal information.
Like i said before I still have login access. Im not trying to hide anything. I just want to find a solution to a problem. That doesn't
involve me putting my Passport or drivers licence online for all and sundry to see.

Then they most probably want to check if your name on the ID matches your name in their system only. It might be hard for a hacker to find an ID that has exactly your name on it.

You might try to send an ID where you blackened out your address and other numbers that could identify you. So that they see the data they already know and maybe your picture since they wont accept it for sure when the picture is black.

Might be worth a try.