I won and cashed out a long time ago more than a bitcoin, but ever since then I've been pretty much a big loser here.
On top of the fact that I stopped winning, last month I played a bunch from the 14-24 and every day that I played whenever I got the bonus rounds or free spins the games would always disconnect, and then I'd refresh the page and the bonus round would have disappeared and no winnings credited to me. Happened a bunch of times, on both Google Chrome and Firefox, on a bunch of different games, been contacting support for the last month and haven't heard anything back except them asking me to 'please be patient and wait".
Been more than a month now since I submitted my first support ticket detailing the times/dates/balances when I won the bonus round/spins, and still the support team is telling me to be patient and wait.
It's been a whole month. Like wow really?
I stopped playing here after the technical issues got really ridiculous, and after I tried everything I could think of on my end that could possibly be causing the issue, and every other casino I played at still worked perfectly fine.
Trying to see on how they were going to compensate me too, because I've gotten my withdrawals and all that from here before. I know they will pay you. The technical support team or whatever they have sucks.
TL;DR games disconnect when you get the bonus rounds, and refreshing the page just resets the slot machine and you lose your freespins/bonus picks remaining.
And then waiting for compensation is more than a month. Will update and give a nicer review if they ever decide to compensate me for my lost bonus games.