Quote from: multicryptos on July 03, 2015, 04:07:53 PM

Quote from: dianasta on July 03, 2015, 04:02:06 PM

Quote from: multicryptos on July 03, 2015, 03:58:05 PM

Quote from: dianasta on July 03, 2015, 03:55:08 PM

@multicryptos

The following transaction is not registering on the site, could you please help ?

#1 03/07 16:30:00 XPY 0.00019295 650.000000 0.125418 shares 0.000000 0.000000 shares

Status: 50 confirmations, broadcast through 7 nodes
Date: 2015-07-03 10:57
To: PBrm6Sc4HPad3bCs4dm9HprkWqLQ3HqsSp
Debit: -650.00 XPY
Transaction fee: -0.002 XPY
Net amount: -650.002 XPY
Transaction ID: 39bb5b1b955171bdc8657a786f8210960724b3f9b530de6595a1066118fa8c67

according to our coinpayments account, funds were not received, invoice is still waiting to receive the funds

Transaction Details
Transaction ID:   97c6300e52d115c5d9d0a3a1c9d6c904a948eb493c31cf763e448b49e2f7fd3b
Time Submitted:   July 3, 2015 04:30:01pm
Status:   Waiting for buyer funds...
Amount:   650.00000000 XPY
Fee:   3.25000000 + coin TX fee
Sender:   CoinPayments API
Payment Type:   API Generated Transaction

I sent the coins so it is a coinpayments wallet issue? I'm using the latest XPY v0.3.0.1 wallet version. Are the coins lost ?

Can I get a refund ?

try to open a ticket at www.coinpayments.com, could be a wallet update issue or fork, but I see other XPY deposits.

We didn't receive the funds, so we cannot refund you

Thanks I will do.