6. Support has been excellent for a very long time.
I don't play there anymore since I stopped playing dice, but the support was great and they answered either "really fast" or later the same day.
Edit:
OP is a first day newbie, you must of had tons of experience on Bitcoin sites...
When did you last play? 2003?
How much of that profit did you lose on a max bet? Go all in thinking that 90%+ chance wouldn't lose?

I'm glad I found this out earlier before winning 5 BTC. But I've lost amounts around ~0.1.
The code raises the loss percentage based on how big the amount you are betting also.Don't get the idea that I'm a kiddie calling the whole site rigged. Just some sneaky code in the max button actions.
For the bold part, how exactly does PD do that?
Do you notice your number not generated using the correct algorithm or do you notice your bet settling as a loss when the number is within the winning range?
If you do, please describe it with details such as bet ID and seed pairs.
If you don't, please explain how it is "proven rigged".