Quote from: mcbiv on July 28, 2015, 06:29:32 PM

What ever you do don't buy used miner from 2ndHandMiner.com

This is the shadiest site ever. I want to warn and recommend everyone not to buy any hardware from Amy K Brannan and their website. I purchased an S5 Antminer and it arrived with only one hashing board working. I tried to work with Amy to get the issue resolved and my return request was declined, also I was told that they called their representative at Bitmain Tech and told them not to honor any warranty repair for my item. Also they have a tendency to jack up the price on a product once you add it to your cart. So if it's like 499 and you add to cart to check out all of sudden it's now 599. They are super shady and not customer service friendly at all. It takes them at least a week or two to respond to any issues you may have. Don't trust these guys and don't order from them they won't make it right and they will send you malfunctioning equipment.

I suggest calling Bitmain. I think they fed you a line when they said "called their representative at Bitmain". This site is not an official reseller.

Read the warranty from Bitmain - https://bitmain.zendesk.com/hc/en-us/articles/202661989-Limited-90-Day-Warranty-Terms- It is only good for the original owner. In this case 2ndHandMiner.com once they sold it to you there was no warranty unless Bitmain was feeling nice and made an exception.

Order from Bitmain so it's official if your getting new gear. (Or 2nd hand official on Bitmain currently). Used gear yes you can get other places but don't expect warranty.

If you ordered with credit card and they truly sold you a S5 where only 1 hashing board works, might call credit card company up and see about dispute.

Before you do that though try to problem solve. What PSU did you use with your S5?