Quote from: btcdealer.nl on July 29, 2015, 01:05:19 AM

Quote from: strata88 on July 29, 2015, 12:55:30 AM

Quote from: btcdealer.nl on July 29, 2015, 12:52:30 AM

Quote from: strata88 on July 29, 2015, 12:47:54 AM

I have a problem with a remaining balance in my account.

So, I opened up satoshidice and deposited 1/2 a bitcoin to the personal account ID # that they provide. While the balance is being confirmed, which can take some time, my browser was reset and the cookies weren't saved. From my end, the .5 bitcoin transaction went through and is currently sitting in the satoshidice account, but I don't have a clue how to get access to it.

Does anyone have a solution to this? I've emailed support a few times but I'm not getting my hopes up.

I think there is some login link you should have saved to acces your account. The only way now is to wait for support to get u the link if you provide them proof of the deposit.

I still have all the information on the transaction like the satoshi wallet ID and the transaction ID. Just waiting to get in contact with someone from the site and pass off the information so they can check.

Then it shouldn't be a problem to get your account back. It could take a bit to get a response from the support i think.

Usually, if you have the address you deposited to, or the txid for that matter, it can be restored, usually in 24 hours. But with SatoshiDice, they sure can, but IMO you will probably have to wait quite very loong....