Quote from: bitcoinsydney on September 21, 2012, 06:27:16 AM

Quote from: ptshamrock on September 18, 2012, 01:46:21 PM

Hi!

why were the Auspost Load& Go suspended?

very bad ;(

I'm wondering the same thing. Jeremy said the money got sent back, but when I called auspost up (and paid $4 for the pleasure of talking to them!) they said there is no problem with my card. I then sent funds to it myself to test, and it worked.

What's going on Jeremy?

Hi there,

I don't know. A majority of reloads were getting returned and the refunds were becoming very labour intensive. Some people's reloads through us have never been returned while others have been. The bank doesn't provide us the reason but there are lots of little rules that trip people up such as maximum $999 on the card at any one time, maximum $5k loaded in a month, and one customer was told that his reloads were being denied because he had multiple cards linked to the same mobile # at the same time, which I haven't even seen as a rule in their literature.

At any rate it has just become too much of a hassle to continue promoting to new customers, but anyone who was already using it successfully can feel free to continue reloading, just use the AUD bank balance form on our website with your LoadNGo details. Please keep in mind that if it is returned to us, as we will have already converted your bitcoins to AUD, we'll have to convert them back to bitcoins at THE CURRENT RATE when the refund happens and pass on our bank's $2.50 return fee.

We do apologise for the inconvenience.

Happy spending,
Jeremy