I deposited 10BTC last Thursday and won a parlay for 25BTC.
What is your login name and / or Betslip number? We will certainly get you taken care of. I handle support here, and I see you mention in another post that you placed a 10 btc parlay to win 25 btc, but the max wager is 2.5 btc. There are a few that have permission to wager higher, but I don't see an outstanding slip for a 10 btc parlay to win 25 btc. Can you please provide more information because we want to get you taken care of and a 25 btc payout is not a large amount by any means for us. Thank you.
i remember he said he bet on 6btc on the parlay, but you shouldn't lock his account, just keep his 2.5btc parlay winnings, and cancel 3.5btc parlay winnings which is higher than the bet limit.
Direct closing account makes your site scam, you should know, I am a fan of your site but I consider to reuse your site again or leave now.