I've been waiting 5 hours for a 2BTC withdrawal and four hours for a support response today...
It's rather annoying that some withdrawals are instant whereas others are not and we don't have an estimate for how long support takes to reply :/
How long should we expect to wait for a response from
support@cloudbet.com at the moment?
What's the point of your loyalty points when they're not redeemable in any way and you never issue new bonuses?
They said they process payment instantly on 97% of payouts, only large withdrawals take time and it is manual withdrawal, so IMO 2btc is not a big amount of money, and it must be in 97% case, not a 10 or 50 btc payout, they should be instant, or at least they should pay you asap cause your payment is only 2 btc.