Quote from: OmegaStarScream on September 16, 2015, 05:29:35 PM

Quote from: rubensayshi on September 16, 2015, 05:15:48 PM

Quote from: neutraLTC on September 16, 2015, 04:51:28 PM

Quote from: OmegaStarScream on September 16, 2015, 04:41:25 PM

I believe I just found a bug or something , let's get started :

First day I made my account on BlockTrail it asked me to download a PDF file and keep it safe , which I did and printed and now it's asking me once again and I'am not why .

All informations between first and second PDF are totally different (Seed and all) but what I noticed that it totally different is this (first PDF wouldn't make sense if it only says blocktrail-wallet to be honest , second should be the correct one I guess) :

First PDF : on the "Wallet Identifier" Part on the first page it says blocktrail-wallet and that's it .
Second PDF : on the "Wallet Identifier" Part on the first page aswell it says blocktrail-wallet-randomStuff

randomStuff represent some random letters and numbers , I just didn't want to post incase that can be used to get my wallet .

I've sent this to our developers. Stand by for more info, i'll PM you when I get a response.

Ouch, painful bug! Sorry about that, we rolled out an update that adds the 'randomStuff' at the end, but the wallet didn't properly recognise the fact that a wallet already existed ...

I've fixed the issue;
- if you had a balance on the first wallet then if you logout -> login it will log you back into the first wallet.
- if you did not have a balance on the first wallet then if you logout -> login it will log out back into the second wallet.

in both cases the other wallet is not lost, you just can't get to it anymore until we add the feature to manage multiple wallets to the GUI (in a future update).

Thanks for fixing this even if I didn't much understand how and what I'am supposed to do now . I had no balance but I don't see any tab to choose between wallets , should I simply login and I'am fine ?
and which PDF backup should I keep , both of them ? also if you could answer my question above about the Two factor authentification please because I want to enable it before I start depositing into my wallet .

Both wallets are safe we are currently working on adding the "manage other wallets tab" You can simply login and you are fine, if you add bitcoin you will always login to the wallet with bitcoin.

Keep both PDF's to be safe.

Two factor authentication(2FA) works on the mobile app, it only asks you for that when you first login. We are aware that 99% of users have the 2FA app on their phones so that's why we only ask for it when you first login. Later on we might make it optional, we're considering various scenarios.

Thank you