Quote from: bitcoinmar on October 13, 2015, 10:45:15 AM

Quote from: TYT on October 13, 2015, 10:04:10 AM

Quote from: MICRO on October 12, 2015, 10:08:32 PM

Quote from: tspacepilot on October 12, 2015, 09:12:08 PM

Quote from: bithasher on October 12, 2015, 08:20:21 PM

Quote from: zzaza on October 12, 2015, 07:52:17 PM

Quote from: tspacepilot on October 12, 2015, 07:00:24 PM

Quote from: joksim299 on October 12, 2015, 06:37:23 PM

Quote from: TriggerX on October 12, 2015, 06:13:25 PM

I sent a support ticket using the help on the website and within a day, support emailed back. I gave him the necessary information to log in and now I gained access back into my old account. If you are on this forum Mladen, thanks for your help!

I think Mladen = MICRO?

Support is great now, once seemed like an impossible mission.

I've been away for a while and I know that for most of the last year, support from primedice was terribly impacted, so to speak. I'm glad to hear it's no longer the case. Tell me, did they end up hiring a bunch of new people to handle all the tickets?

They hired MICRO for support, and he is doing a good job so far

After Micro support is much faster than before as per my experience i got reply about my issue within 3 hours to drop support ticket, no doubt he is doing nice job for support section.

Super-smart move to hire Micro for this (in my opinion). The guy clearly loves primedice and does his best to support it even before he was actually working on support. The best you can do is hire a guy for a job that he was basically already doing. hehe. Anyway, congrats Micro, on the new job, I hope they're paying you well for it.

Yeah, been loving Primedice so much for the past 2 years. The site is amazing, community is amazing. Stunna and Edward are amazing.
Finding out about Bitcoin and Primedice literally changed my life for so much better.

And working for Primedice is the job one could only dream of.

Thank you guys for support.

How much do you get paid? Working for bitcoins would be pretty cool.

Micro doing very hard job so pay could be also very good every one cannot do hard work like Micro good luck man for this hard work and good pay

I get paid way more than enough to give my 100% on this job. And that is what I'm doing.
Hopefully there will never be more complaints about pd support.

Here, some stats for past 7 days. Over 120 tickets solved and this is the avg first response time:

Now i can stop bragging Cheesy

.

Enjoy guys.
And don't forget, if you are submitting ticket to support please use "HELP" form on Primedice.com .