enmaku, I get where you're coming from, seriously I do. If resolving it in private worked, I would be doing that right now. But they've stopped responding to my emails 2 times so far, and each time I come onto the forums they respond. I take it back to emails, and what do you know, they stop again! I'm not one to start a shit-flinging contest, especially if it has to do with a business' well-being, but I DO feel wronged and from what I've seen in the ToS, I didn't violate it at all. Your bitch mode rant wont stop me from working this out til the end.
The fact is it did work, just not the way you wanted it to. You complained, they explained themselves, you complained again they told you no and now you're whining about it publicly hoping to shame them into paying you off so you'll shut up.
The adult way of handling this would be to involve authorities or a neutral third party of some sort, not the public. If you legitimately feel that they have wronged you in a legal monetary transaction and you're not getting anywhere with the company yourself, there are other channels. Going to the public makes you seem immature at best, scammy at worst. It's not you saying "I was legitimately wronged" any more, it's you saying "You don't agree with my assessment so now I'm going to publicly shame you" and that isn't acceptable behavior.
Of course it's unlikely that any of the proper channels will get you what you want since they'll be looking at BitInstant's ToS and other binding documents to determine what should have happened, and since you agreed to those rules you'll have to play by them. If you broke the rules, or even bent them, no external body will enter any rulings in your favor and you know that, so instead you come here and shout as loudly as you can in hopes that BitInstant will just pay you to shut up.
Charlie, do your investigation and decide what the proper course of action is - pay them if they legitimately deserve to be paid - but I swear to you, if you pay this person one cent just to make them shut up I will personally fly to New York and slap you across the face. We don't negotiate with terrorists
