Quote from: Stephen Gornick on October 16, 2012, 02:02:59 AM

That's bogus!

Here's what the AML Compliance Guide from Moneygram says:

Quote

Before completing a Send and / or Receive of $900 or more, you must obtain and record the customers government issued photo ID.

So if your transfer was under $900, they weren't required by Moneygram to check your ID.

You might print out pages 1 and 7 of the guide to show them. Maybe that will help the clerk "remember" instances where they don't need to collect ID.

- http://www.moneygram.com/WCM/groups/mgicorp_content/documents/content/mgicorp_moneylegal_region1_209.pdf

I believe it's bogus. However, the clerk/cashier gets a prompt on the screen for "ID required" and will not let them continue until they either hit "ok" or actually view the ID and then hit OK. As they are on camera, they ask for an ID. I guess they don't want to risk their job for some moneygram customer.