They obviously have no logical structure and yet again prove how incompetent they really are.
Thats a bold statement to make, happy to hear your understanding and how you came to this conclusion of 'no logical structure.'
-Charlie
While I'm sure they have protocols and procedures for doing many of the things they do day to day,
its unacceptable that they have been so incompetent to let a user send his identity to a potentially malicious recipient through no fault of his own. Disclosure: I'm in a bad mood today
100% Agreed.
I'm sure MtGox will see this, realize the error, fix it, and contact OP to resolve it.
However I agree with you, as Bitcoin companies get bigger, the level of standard gets higher.