Quote from: Severian on October 18, 2012, 06:40:50 AM

Quote from: Yankee (BitInstant) on October 18, 2012, 03:54:26 AM

You mean Director. You used plural Directors.

Mark's a director also. Plus you, that makes two directors. Two is plural.

A director of the BF runs the biggest and most fucked up BTC exchange on the net. Another director, you, is covering for his fuck ups by saying "shit happens". You both share corporate seats on the BF's board of directors.

Can you at least admit that you can see why this might reflect poorly?

I already did, you should read the earlier messages

Quote from: Yankee (BitInstant) on October 17, 2012, 05:12:17 PM

Quote from: BCB on October 17, 2012, 04:45:15 PM

Charlie,

Instead of sticking up for your buddy at Mt Gox maybe you could message them and give them a lesson customer relations, which you and your team seem to do so well (seriously) in responding publicly to customer issues.

I find it surprising that you've now responded several time to this thread and we have yet to hear from Mt. Gox.

Is is a slow days at the office?

See below....

Quote from: Yankee (BitInstant) on October 17, 2012, 03:45:27 PM

Agreed. I'm not defending them. Just saying, shit happens. We are not perfect.

Thanks for the kind words about our customer support Grin

Right now, its 2am in Japan, thats probably why we have not heard back from them.

I did tell Mark that he should see this thread, and gave him the link an hour ago.

It's a crazy day at the office!!

Quote from: BCB on October 17, 2012, 04:45:15 PM

Are you responding in an official capacity as a member of the Bitcoin Foundation.

Just curious.

lol, no.

If I was, I'd sign with "Charlie, Bitcoin Foundation"

-Charlie, BitInstant

Quote from: The_Duke on October 18, 2012, 09:02:07 AM

Awww look, it's the TBF incrowd downplaying each other's mistakes! Roll Eyes

Each others mistakes? I only see one problem that OP has with Gox. Nothing to do with me.

Your grammar needs correcting.

Thanks