Quote from: pmatveev on November 17, 2015, 07:28:39 PM

Quote from: mrgambool on November 14, 2015, 09:56:35 PM

I've had constant problems with the cards. I have a named card and an anonymous card. There are tens of occasions when i am simply unable to pay online, it always just says "Your transaction could not be processed" leaving no trace of it in the card history even.

The latest is most annoying, i tried to take cash out of the ATM today with my NAMED CARD and it wouldn't even give me 30% of my maximum ATM withdrawal. What the heck? It even gave different errors like "Insufficient funds", which is untrue, and "No transaction", which is an error i have never seen before in an ATM.

I ended up having to make 5% of my maximum limit withdrawals 5 times and in total i got only 25% - Why? I can even see some of the withdrawal i tried to make under my account history as "CANCELLED".

Yes, i have contacted support, but frankly, this is getting quite ridiculous. I'm trusting a service to deliver what it promises but so far one problem after another.

it's quite odd error, did you have enough funds in your BTC account?

Of course. I understand that such mistakes are common but personally i wouldn't be posting here without checking the basics.

The issue was resolved by their support within 48 hours but nevertheless there have been inconveniences to say the least.