Hello. I made a mistake and bought for a client of mine 25 s7 batch 5 from bitmain thinking they will deliver in 2-5 working days or 2 weeks with delay. What i didnt see is that they deliver from 27 nov and i promised the miners by 15 nov and now my client has asked for his money back and with what i have left i cant even afford to pay the vat to deliver to my country. I have asked bitmain for a order cancelation and since they didnt deliver yet i thought that would be ok, no harm done but they only ignore me or tell me to wait patiently for the deliver (i tell them i wont be able to pay for the crazy 24% vat my country has and they tell me to wait patiently for the miners to be delivered wtf???). What can i do ? Has anyone gone through something like this with bitmain ?
At one point it seemed i was getting somewhere with them when they finally seemed to actually read what i was saying and told me to send them back a mail with my id and a proper order cancelation request and after i sent that they responded "we are sorry but we dont give refunds please wait patiently for your miners to be delivered" and thats it. From friday they didnt say a word.