Quote from: spooky01 on November 17, 2015, 04:41:05 AM

Hello. I made a mistake and bought for a client of mine 25 s7 batch 5 from bitmain thinking they will deliver in 2-5 working days or 2 weeks with delay. What i didnt see is that they deliver from 27 nov and i promised the miners by 15 nov and now my client has asked for his money back and with what i have left i cant even afford to pay the vat to deliver to my country. I have asked bitmain for a order cancelation and since they didnt deliver yet i thought that would be ok, no harm done but they only ignore me or tell me to wait patiently for the deliver (i tell them i wont be able to pay for the crazy 24% vat my country has and they tell me to wait patiently for the miners to be delivered wtf???). What can i do ? Has anyone gone through something like this with bitmain ?

Yes. First consider yourself lucky to only be robbed out of 24%. I am robbed 80% by the government mafia (brazil).
Bitmain will not do anything at all. You might wanna lawyer up since it's a big order.
I passed through the same thing as you, and even though I contacted them hours after the purchase and btc price dropped (batch 4, quoted in USD. Btc price drops they lose) which would mean big profit for them (well over 35%, I purchased when bitcoin was at $496 and got proof of it in case you dont believe my luck), they ignored it COMPLETELY. I contacted everyone possible at bitmain, just to be ignored. They don't care. In fact the order was shipped early today.
I'm fucked either way. I will have either have to get a loan at the bank, be fucked by the bank and then be robbed and fucked by the government or risk denying these products, having them sent back to bitmain (or seized by the government forever!) and to count on bitmain to refund me anything, to which I can guess will be very very very small if anything, knowing as bitmain is.

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At one point it seemed i was getting somewhere with them when they finally seemed to actually read what i was saying and told me to send them back a mail with my id and a proper order cancelation request and after i sent that they responded "we are sorry but we dont give refunds please wait patiently for your miners to be delivered" and thats it. From friday they didnt say a word.

Well at least they responded you! Look at how nice this company is. *awaits for bitmain shills to actually agree on this*
http://prntscr.com/93nfne
I am awaiting to be responded since SEPTEMBER. Not to mention the tons of emails, skype, private message etc

It's 3 am and I am up because of this. Can't sleep. I am considering to fight. Not gonna give my sweat to bitmain or government. To neither. I think the best thing we could do is perhaps unite and spread the word on how bitmain treats their customers however I think everyone already knows that (and still kisses their ass), thus the reason I havent even bothered so far...

Dealing with bitmain is an ordeal. People here kiss their ass even though bitmain screws them all because they see bitmain as the sole provider of their (overpriced and bugged) toys.

Good luck