Quote from: BTCrow on November 26, 2015, 07:35:11 AM

About your final insinuations, this never happened before, since 2011 never. All "problems" that can be found about us are occasional delays during network problems with the stress test or malleability.

Scammers have tried numerous types of fraud with spoofed emails and phishing addresses, all alerts on our website have a reason for being there are 4 or 5 attempts of scam every week. I already requested all our emails with respective headers to try to find out what happened. But in my opinion this time seems more likely that somehow the customer entered a wrong address copied from somewhere.

Probably is necessary to verify the address before release payment to avoid these situations (we work on it), but this was not something predictable, in four years has never happened.

We have all logs and everything has a demonstrable record, and we have informed to the customer that we can cooperate with any investigation by the authorities of his country and provide them all the data that require. I think we are providing all possible help, and I'm sorry if you do not feel the same.

Regards,
BTCROW

Thank you for your continued support and astounding high degree of confidence in your system. I should mention to the onlookers BTCrow disregarded or didn't care to respond to multiple inquires in private earlier in the week. Thanks again to the bitcoin community here for provided such a valuable resource.

All emails have been forwarded to BTCrow.

How doubtful is it that I visited Coinbase via a spoofed email & went through multiple verification processes only to have copied and pasted a fraudulent bitcoin wallet address?

If you are a company that's victim to so many scam attempts per week...it is amazing that you have so few verification steps.... Maybe it's worth reiterating to the folks...BTCrow NEVER verifies the release of payment address to the seller & encrypts/conceals until the end.

Thank you for admitting fault in your process & your consideration going forward that you'll be wise to verify the address before release of payment to avoid these devastating situations.

I expect all logs to be provided to me via email (& feel free to publish IP addresses here) and to be provided with your legal address/contact information for law enforcement & attorney.