Quote from: TwitchySeal on November 30, 2015, 09:13:07 PM

Quote from: Betcoin.AG on November 30, 2015, 09:07:12 PM

Quote from: hopenotlate on November 30, 2015, 03:11:02 PM

Quote from: Betcoin.AG on November 28, 2015, 10:09:50 AM

Dooglus, we had nearly 200 players on dice alone in the last 24 hours with no errors, but you seem to have an issue. Does this have anything to do with your negative trust rating here at BitcoinTalk? What is going on here? I am just the forum rep but we have had no reported problems in the last 2 months and all of a sudden I see this. You certainly have no tickets at Betcoin.ag on the matter.

Jessica

Dooglus in one of (if not the) most trusted user here on bitcointalk.

And he answered in full details (at least gave his version of facts) to the accuses the one who badrated him was throwing him...cannot say the same about you in these latter replies Undecided

You should apology for that bolded sentence in my humble opinion (above all because it was completely off topic respect the issues he was raising).

PS: I still enjoy playing on your site but am a bit disappointed by this behaviour.

We agree. Jessica is a very passionate individual who takes things very personally and we have had to work with her on this. When Betcoin is attacked she feels attacked and she responded inappropriately in this situation. We have stated many times that we value Dooglus' feedback tremendously and are using it to make some good improvements. Jessica has been reassigned for the time being and she was not aware of the reasoning behind Dooglus' negative trust rating when that message was written. We apologize for that comment in full and appreciate you providing your humble opinion.

Thank you for playing with us. Everything continues to get better at Betcoin Casino and the entire network and we will continue to improve it.

So who are you then?

"So who are you then?"

Excellent question. It's unprofessional of cs reps not to identify themselves.