Very interesting considering we haven't had the ticketing system anywhere close to 9 months.
Yes, you have.
Here's the email I received after creating my first ticket on March 14th 2015.
---- Reply above this line ----
twitchyseal,
Thank you for contacting us. This is an automated response confirming the receipt of your ticket. We usually respond to emails within a few hours, however, sometimes it can take up to 24 hours to get a response. When replying to future responses, please make sure that the Ticket ID is kept in the email subject so that we can track your replies.
If you have an account you can view your ticket at:
https://www.betcoin.ag/ticket/10059Subject: Ticket #10059: My Affiliate
Message: