I can't just go into a bank and say that I lost 1 billion $ here and please refund it, that would be called extortion isn't it? So what is the difference in this place?
You are not reading correctly, he has provided proof that he deposit into the site and it is missing suddenly but SD claimed player withdraw it already. People have the right to ask for refund for this case if it is really that there is something wrong with SD system
They already confirmed that I made a deposit of 0.2BTC, yet they point towards a Withdrawal I never initiated.
So the point is simple: A deposit was made and confirmed by both parties, a company can't just say someone on the other side of the world withdrawed your money but we can't provide any information on how it happend or who did it.
So unless they come with any real facts that they did not steal the money themselves this can be considered as digital fraud/theft.
The fact that they are not even willing to help at all so far says enough in my opinion, there are alot of people experiencing the same problem and the company just points at us saying all our computers were somehow compromised in the past few days while nothing wrong is happening on their side.
Complete bullshit in my opinion, I use other sites and wallets with alot more Bitcoins in them everyday and everything is perfectly fine and secure.
Ok then open a thread in scam accusations and debate the thing there, or wait until the representatives answer about that.
As I said I`ve not kept up with all posts here, I`ve just seen many newbies complaining here, and my default instinct was: troll invasion.
But if it's a real problem, then it definitely needs to be solved /debated/ discussed.
I can guarantee you that I have used the site in the past 2 days, and I had no problem whatsoever so far. But if there is a real problem out there then I want to know about it too

I feel the need to warn new people here about the risks before making a deposit and untill this is solved I do plan to continue doing so.
Posting the warnings here reduces the risk of more people getting their deposits stolen, debating this in scam accusations solves nothing and allows the company to freely continue without actually coming up with an answer for these issues.
Beware before depositing: Many people are having the issue of their balance being stolen the instant it is confirmedOk so let's assume that the claims are plausible. I try to be impartial here, even if I might have a slight bias.
Is there any possibility that the user or his PC messed this thing up?
● He deposited to wrong address?
● He has malware on his PC that changes the output address? Like this:
https://www.reddit.com/r/Bitcoin/comments/1z2hsa/there_is_bitcoinstealing_malware_reported_in_the/ ● Shitty browser? Malicious browser addon? Other flash/java based viruses?
● Infected PC, keyloggers, remote access viruses?
Is that a possibility that the malwares mentioned above could have something to do with it?