Quote from: KrakenTrader on December 14, 2015, 01:47:01 PM

Insufficient Margin - order cancelled !

Hi @Dargo,

Today at 12:25:30 CET 14.12.2015, At the moment when someone did a market sell of ca. 300 or more coins
price went down in a matter of seconds from 406-->397.19

As you can see, a few minutes earlier, at 12:14:22 CET, I had successfully opened a small margin LONG order (5x lev 11BTC-long). Surprisingly, this order was cancelled by the system at the very moment [12:25:36] when it should have been executed.
Reason: Insufficient Margin

Why is that?
-I had sufficient coins available.
-Usable margin balance must have been sufficiente, because I had no other position open at this time.

Thanks for taking the time to explain.

Hi KrakenTrader - please make a support request if you haven't already and work with support on this. We'll have to look at your account. Thanks.