Quote from: BTCJamSupport on December 18, 2015, 02:36:39 AM

Quote from: sbtctalk on December 14, 2015, 06:16:03 AM

Btcjam support team has to defend the tide against them across various coin boards. There seem to be more lenders than those who need loans..

You're right though we are always looking for quality borrowers. If you know some use that referral code so you get a cut too!

If you are always looking for quality borrowers, why have you blocked my account from creating new loans? With 117+ BTC paid back (13 loans), all on time, or early, it boggles my mind why you would block someone like me. There are probably 50+ other A rated users that are now currently blocked due to the new income verification policy. Is paying back $51,000+ (at todays index avg.) BTC worth of loans NOT quality?

Speaking of blocking, why were my comments deleted on the site, and/or ghost blocked on the site when I asked borrowers which documents they uploaded to verify income? It is a legitimate question, which prospective lenders would probably like to know. I was only asking to try to figure out why you have rejected my income documents multiple times. Documents that every other lending site has approved, and are easily verifiable.

I sent you a PM on November 24th which has gone unanswered. It seems like you are reading/responding to forum, posts, so here it is publicly:

::begin copy::
« Sent to: BTCJamSupport on: November 24, 2015, 03:00:16 AM »
Hello,

I see that you have responded to a few users on this forum in regards to some support issues they are having. I was hoping that you may be able to help/advise on where the hold up is with our support tickets:

See post : https://bitcointalk.org/index.php?topic=499995.msg12953941#msg12953941

The last response was from a support member named Brett on November 7th, but we have not heard anything since. Maybe Brett left the company, and nobody has followed up on his tickets?

We would like to resume creating loans ASAP for our regular/repeat investors, but possibly can not do so until these two issues are resolved.

Thank you
::end copy::

I also sent a PM to Tulkas/Celso about this matter which has also gone unanswered. That was on Dec 2nd.

This is NOT intended to spread FUD btw, I am only trying to work out a solution on getting income verified to continue offering guaranteed/safe returns to investors. It seems very strange to me that my requests would get ignored, or not followed up on.

I have invested a little over 80 BTC (through poxy, not my main CoinPro account) also on your platform, and I have noticed a major decline in people I would actually invest in. So many people have "income verified", yet it is very easy to tell they are scammers looking to run with the money. If not scammers, they have business plans/loan requests that are just so ridiculous (not to mention the interest they are willing to pay), that its almost guaranteed they will default. I have no clue how they got their income verified so easily, and ours has been rejected as "This document does not meet the required type." 3 times now. Those are they types of people you are allowing to create loans, but denying someone like me. Something is not adding up.

If you no longer want me as an investor/borrower any more, just say so. But if that is the case, you really need to retract the statement "You're right though we are always looking for quality borrowers". You have so many FUD'sters on here trying to defame your site, yet it does not seem like you are doing enough to retain the good borrowers you have that could shut them up/down. For example: me

To sum it up:
#1. Why have I been blocked from creating new loans?
#2. If the answer to #1 is "because your income is not verified", than why are you not working with me on solutions to get it verified?
#3. Why have my comments on loans been deleted, and ghost blocked, when asking borrowers what documents they have uploaded to get their income verified?