Quote from: CoinFriend on January 02, 2016, 10:21:24 PM

Just a example of what i've found in the cryptsy chat today.
BtW, on a earlier version for cryptsy the chat was visible for everyone who is not registered or logged in on the site.
To read the chat today, people must open a account. New users who check out the site are not aware about the current problems!
Do they hide their problems this way, especially for new users? Because the exchange rates (which are manipulated in my opinion, due to the current withdrawal problems) promise a lot of profitable arbitrage opportunities and seems very interesting for Trader.

http://i.imgur.com/RBoL3du.png

A conclusion of my thoughts:
It seems that guy in blue with the crown (Admin) can't provide exact information about the problems (since months).
But he tells the users that they can try to upgrade to Tier 2, to withdraw coins.
In other words, he ask in the name of the company to provide personal data! But does he provide a proof that this works better?

Tier 2 needs:
- Upload Government Issued Photo ID
- Upload Government Issued ID + Face & Paper
- Upload Copy of A Utility Bill
The main idea behind tier 2 is to make fiat transactions available!
Tier 1 does not allow fiat transactions and is for bigger limits of montly cropto transactions, than tier 0. Tier 0 need no data, Tier1 real name and address.

So why is he asking for additional data if someone don't want trade fiat? In other words it means tell us more about you, but we can't promise that you get your coins faster. Lol, maybe next week he recommends, call your fist child cryptsy and upload the birth certificate, that could help to get your withdrawal processed.

BtW, how did that guy got a crown? Seems he does not know what a wallet address is... Wallet addresses are visable to the public, like license plate on a car. Everyone can see it and recognize the car, even without having the keys to access to it. (Or does he mean the keys to the secret that shows what's really going on?? )

Fianlly it seems to me that cryptsy acts not fair and honest. They play with the fear of users.

and according to the thoughts of my last post...
https://bitcointalk.org/index.php?topic=1173703.msg13420253#msg13420253
Isn't it obvious?
They changed the fee structure and created problems that many people want withdraw funds.
Somehow i think this mass panic, that cryptsy could end like MtGox, creates a lot of profits on fees. Much bigger at the moment, compared with a normal operation, where users withdraw only sometimes. At the moment many people try to move their coins, in fear of a total loss.
Further, greedy people try to arbitrage, due to the pumped altcoin prices. They search for routes to let coins circulate. And cryptsy takes now 0.5% fee on those trades! (The double of what they took before they made the changes)

If i am right with all my guessing about this all. Then cryptsy did a clever move maybe. This situation seems calculated but it is not fair, not honest and not very much appreciated.
And i understand why they don't announce the problems to the public. Also i understand in the same way what causes this lack of information in general.

Think i should stop now. It's a sad story that makes me angry.
Maybe i finish with a hand full of question, because i see that cryptsy staff writes here sometimes. Maybe someone likes to respond.

Do you guy recover additional withdrawal/network fees in the case that a user was told to process very tiny transactions?
Just imagine that i buy a bunch of DOGE for like 50 BTC on other exchanges to dump them at cryptsy... let's say i get a profit of 10 % due to this trade. Then i create 550 transactions of 0.1 BTC to send my BTC back to my wallet, because a guy in the chat said it could work.
The sum of the network withdraw fee will be 0.55 BTC, but it should be 0.001 BTC according the fee structure on a single Tx.
A additional fee of 0.5% is deducted from the whole amount, because cryptsy charges a trading fees on withdrawals. It's okay in my opinion. But it should be a bit less or 0.0% instead as long as the service does not work perfect and withdrawals are processed delayed. Correct?
Or is it okay to charge money for a not working service?

Why not halting markets and put coins into maintenance when you guys expect problems with withdrawals? Especially when the issues are on your end and not made by the coin/network?
It seems more efficient to me, instead of answering hundreds or thousands of support tickets and trolling the users in the chat box.

+1 !

They should at least stop charging a withdrawal fee on a defect withdrawing mechanism.
Also, they've been asking us to upgrade to Tier 2. Don't know why but somehow T2 customers get their (tiny) WD faster than T1.