Well fuck.... I don't even know what to say...
I found out about the blog post when a customer called me and told me it was up. I found that irritating to say the least....
Again, I never worked with any wallets, had access to any wallets or any code. I ran investigations and customer end security ( like 2fa and getting back into hacked accounts)
This is a really shitty situation. I understand people are upset and have every right to be. I admit, I drank the koolaid and when people told me things were alright, I believed them whole heartedly. I don't know code or hardware at all, so when I was told it was a technical issue, I had faith.
Now I just look like an asshole for believing it, and for that I do apologize. Since I heard about this, Ive been sifting through dozens of emails from people with "tips" and it is exhausting to say the least. Although I am no longer paid by Cryptsy, I feel an obligation to try me best to help locate coins, whoever may have them.
In the mean time I don't mind trying to answer any questions I can and I know trolls are gonna troll hard at the moment. I'd be trolling too so I can't blame them.
I've always tried to help people since starting at Cryptsy and I find it a real shame it's come to an end like this.
What exactly were you in charge of "investigating" if you didn't have access to financials and couldn't see the coins that disappeared from the "cold" wallet?