Quote from: Heutenamos on January 18, 2016, 06:47:04 AM

Quote from: Bobsurplus on January 18, 2016, 06:34:04 AM

Quote from: Falconer on January 18, 2016, 06:28:08 AM

Quote from: Bobsurplus on January 18, 2016, 06:24:40 AM

Quote from: Falconer on January 18, 2016, 06:05:49 AM

Quote from: Bobsurplus on January 18, 2016, 05:04:48 AM

Been waiting for over an hour for a 3.9 BTC payout.
Site says it's instant.
So why does it take so long?

The withdrawal for such small amount should be instant. The only reason I could think of would be that the hot wallet is out of btc so that is the reason why your withdrawal is stuck. You could always use the support form in fortunejack to contact the staff and ask about your withdrawals as well

Already have 2 times. No reply to either and its now going on 2.5 hours with no withdrawal. Just shows it as pending.

People have different timezone all over the world so you may not always het an instant reply to your mail but I can assure you that they will get back to you once they are online. THe hot wallet could be empty though but you will get your withdrawals once the staff fix the problem, they have just paid 84 btc with no problem at all anyway

What kind of service offers 24H customer service but fails to reply to requests for hours? Forget time zones. Someone should be manning the booth at all times.
Anyways... Something smells fishy here.

I don't think the situation is how you think as OP was online a couple of hours ago and made a bid in forum ad auction.I think it's the time zones but it is disappointing though.

That may be the case but its sad to see that im having issues for 4 btc. I hope this gets resolved. I like their site and I have the urge to gamble a bit more but not doing anything till this get sorted out first.