Quote from: kitano on January 26, 2016, 08:29:05 PM

***MAINTENANCE ANNOUNCEMENT***

Kraken is presently offline for unplanned maintenance to address this morning's intermittent connectivity issues.

Duration of downtime is presently unknown but it could be several hours. We will update this page and our Twitter feed when more information is available.

Rest assured that the connectivity issues are in no way related to any security incident. All funds are safe.

While maintenance is underway, the website and API will not be reachable, and orders will not be able to be placed or canceled. When the site comes back online, an announcement will be made and users will have time to modify orders before trading begins.

Thank you for your understanding and we look forwarding to bringing you an even more robust service after our downtime.

The Kraken Team

Is this a joke?

You cancel all positions of today and rewind account balances if you are serious. Im in a long on eth since 650 from yesterday and could not profit close it today at 700k because of your fuck up. Will I need then to close the position tomorrow on a loss because of you? Is this a fucking joke or what? you delete all position on a loss you should provide refunds for positions that were on a profit also before the site could not have been accessible anymore. Otherwise you get sued by 10000 people and you close business as none will trade on your platform ever again.

******Edit******

sorry for the language but you need to address those points properly if you want to save some customers