Folks,
I just got phone call from friend of mine whom I helped to participating in Xem.
She said there is 0 balance on her address submitted succesfully for NEM redemption phase March last year. I remeber that everything went ok - she received 2250000NEM's - that was last May/June when I checked her address and said her: all ok, you got your stake.
Today, after conversation I went to XEMblockchain and saw 0 balance and no trace of initial stake transaction from...
Anyone to explain this fact?
It's quite personal as her initial address was generated on my computer...

At least post the public address so we can see.