Quote from: rizkyhiw on February 05, 2016, 11:01:50 AM

Quote from: panjul07 on February 05, 2016, 09:59:19 AM

Quote from: BOOKMAKER on February 05, 2016, 01:56:35 AM

Quote from: rizkyhiw on February 04, 2016, 11:54:28 PM

oops you told me to register an anonymous account to get the no deposit bonus before.
and now you told me i create a false data so my account will remain closed because you told me to register anonymous account,you are in contradiction with/in your posts. what's wrong with you jetwin? avoiding all no deposit bonus withdrawal by making thousand reasons? better you closed the program to stop hurting people.

I regret to inform you that your account will remain closed. You have registered account with false data. As per Management decision after a thorough review of your account, it cannot be reactivated anymore. I understand the frustration this may cause but I fully support this decision.

A bit confuse what is account with false data? Is it something that we need to create account with our real name as listed on our ID card?
If so, means that all players who just created an account with a unique username as they wish will not able to withdraw any amount from your site?

don't know what exactly they want , first they told me to register an anonymous account to get no deposit bonus then i received the bonus and completed fulfill wager requirement , and then they ask me to upload my document > i uploaded it ( so dumb i am ) > then they just closed my account for false data reason Roll Eyes

. who did not confused about this situation? Huh

they only can repeated this sentence to respond "I regret to inform you that your account will remain closed" .......... bla... bla.. bla.....

Did you fill all forms on thr "personal details" on your account? If yes, do you fill it the same with your ID?
I also got the no deposit bonus and on the way to complete the wager requirement, just a bit afraid if I need to upload my ID card.
Is it only required for those take the no deposit bonus or is it required to all players?