Quote from: marlais on March 02, 2016, 05:56:25 PM

Quote from: ungod on March 02, 2016, 11:33:29 AM

I instructed them how to find their overraked hands through pokertracker4.

Could you post a brief tutorial, or a link to a post with the info?

Quote from: TwitchySeal on February 10, 2016, 04:16:18 AM

Dear Betcoin,

I volunteer to determine exactly how much money was taken that should not have been while you "unintentionally" increased the rake cap at your cash games from October 31st 2015 - December 9th 2015.

I will send you a list of exactly how much you owe to each player and a list of the specific hands that were over raked and won by the player.

Hands won by players that were receiving 100%+ rakeback at the time of the hand will not be added to the amount owed.

Players who received more rakeback than they paid during this period will be excluded from any refund.

The max refund any player will be eligible to receive will be determined as follows:

(Total Rake Paid by Player during period) - (Total Rakeback paid to player during period) = Maximum Refund

Please send me the hand history of every cash game you dealt from October 31st to December 10th as well as an itemized list of all rake back paid to each player.

If you are worried about how it would look when the truth was revealed or simply would rather keep the money you stole from you players, simply ignore this request.

Sincerely,

TwitchySeal

PS - Please remove holecards as it would be unethical for you to give any player (past or present) access to that sort of info (not that you have any sort of privacy policy....or ethics)

Quote from: TwitchySeal on February 10, 2016, 04:43:22 AM

The % they took isn't the issue, it's the cap.

For example, on the heads up tables that should have never been raked more than 1 chip, they were taking 5.

The rake used to be a consistant 2.5% with a cap that varried based on total players and stakes.

They would have to go through each stake, determine the max pot size that would be unaffected by the correct cap, and then sort all pots larger than that.

For example:

At .5/1 6max table, the rake was advertised 2.5% with a cap of 2 chips. They "unintentionally" increased the cap to 6 chips.

2.5% of 80 = 2

So any pot 80 chips or smaller was not affected.

I think it would be reasonable to use the following rounding:

All pots 80-120 chips be treated as if they were 100 chips and raked 2.5 chips with .5 chips needing to be refunded to the winner of the pot.

All pots 120-160 would require a 1.5 chip refund.

All pots 160-200 would require a 2.5 chip refund.

All pots 200-240 = 3.5 chip refund

Any pot greater than 240 = 4 chip refund.

Betcoin obviously ignored my offer.

In related news, It's now March 2, and they have yet to make a statement as promised here:

I know ungod has attempted to set up an appointment to speak with management, but was denied. Not sure of exact details why.