I think what the Bidding Pond user is mad about is less the claims that the site's UI isn't entirely pleasant, but Charlie's claim that many users were unsatisfied with the site's service. There's a big difference between the two and I can see why he/she/it would definitely want to request documentation, both to get to the bottom of any potential problems and to protect the site from unfounded but potentially damaging rumors.
Stating that your user experience with someone's site was less than idea is totally fine. Stating that many people were unsatisfied with and have complained about a site's service, without the ability to back up this assertion, isn't.
I perfectly understand, and would probably react the same way. I also completely agree with you, but taking offense and reacting like that when a ~50 posts user pokes them with an obvious unfounded claim/troll is IMO way more damaging than just plain ignoring the comment, isn't it ?Stating that your user experience with someone's site was less than idea is totally fine. Stating that many people were unsatisfied with and have complained about a site's service, without the ability to back up this assertion, isn't.
Thank you for your input. We politely ask that you do not quote us on things we have not said. If you feel like you can contribute more to our success please feel to contact us at contact@biddingpond.com
I politely point out that when I quote someone, the quote is enclosed in quote tags.BiddingPond aggressively pursues those who wish to tarnish our pristine reputation.
Wow you're much better at corporate talk than graphic design. This is not about your reputation, not at all, it's about your incredible ability to remind me of times where comic sans ms and blink tags were still ok.Take care, drop the corporate talk, and relax (seriously)
