Quote from: SDice_CTO on March 02, 2016, 03:56:37 PM

Quote from: VarietyBitcoin on March 02, 2016, 01:35:50 PM

Why don't you guys improve your support before trying out new things

We had people post their secrets by mistake so we need you to verify with some kind of information that only the real account owner could know in order to reset password. I emailed you some examples.

I didn't post any of my secrets anywhere, you can search for my secret if you like on bitcointalk reddit or google, it's not anywhere to be seen. No One has it except me.

Can you just help me with this, i replied to your email. There is some bitcoin at risk on your side so you have to be cautious but i'm the one suffering from this loss not you. Please calculate your risks accordingly. I'm not the only one having password issues either, there are loads of people who have gave up on access to there account but i can't do with mine.