Quote from: mc_lovin on December 21, 2012, 09:20:49 PM

Quote from: phungus on December 21, 2012, 08:51:46 PM

The Switzerland DC is *not* being helpful at this point. We now have the contact info but they apparently only have one technician who is apparently not doing anything. Our server seems to be up, in fact, I'm not sure it ever got turned off. The networking is broken and so far they haven't fixed it. We keep asking. :-P

I apologize once again. I'm not sure what else to say.

When we get this straightened out we will look into alternative Euro providers. If we can't find any, we'll bring them all stateside and migrate everyone.

-p

Can we avoid the international datacenters altogether? The cali DC seems pretty stable, the only problem was human error on James' part, but that's in the past now, I thought amsterdam would have been a great place to host the server and he needed to move us to switzerland, I guess I misunderstood the company's structure and I thought you guys actually had hardware and I got to choose where the VM was. Put OpFab wherever you think it will be reliable and it should be like a 'set-and-forget' scenario, so I can actually start figuring out this ridiculous database software and start developing the site? I have way too many things on my mind than to do than worry about this. FIX IT. Call them again. If you have access to the server, get the raw file and move it to cali. Let me know if the IP changes. Shouldn't be complicated.

I don't think avoiding international would help, bitvps had same problems in US before. And they being in switzerland was actually a reason why we have chosen it, a big advantage for us to have frontend nearby with only 15ms latency to other parts of the coinbr.com system. If everything went to cali, we'd have to look elsewhere.