it's getting common in betcoin.tm for accounts to be ban in poker...
you just have to be patient and contact support and they will resolve the issue once you from that you are legit.
betcoin.tm resolve these kind of things just be patient.
Usually reason of ban are this:
- Multi account
- Using of VPN
- Other Reason
In every way, contact support, I'm really sure that they can help you !