Quote from: poornamelessme on March 21, 2016, 04:53:05 PM

Quote from: freeworm on March 21, 2016, 04:14:10 PM

The wallet was working like 2 weeks ago as far as I remember but it was shutdown somehow and I rebooted it.
It was syncing from the very beginning very slowly and always stopped at ~80-90%. I removed the blockchain and restarted it several times.
I thought it would go through and I though Stas could provide us a synced blockchain.db like he did before. I didn't expect that it was still not synced until the ICO was ending.

The hot wallet went empty as soon as the ICO started (which was what, about a month ago)?
I asked via ticket and on chat, multiple times if the hot wallet could be refilled so we could take part in the Lisk ICO. Many people here asked the same. Most of us had to take a loss by cancelling our withdrawals and selling for whatever meager amount we could.

There is no real reason why the hot wallet wasn't refilled a month ago. I am not aware of anyone being able to get XCR off of BTER at any time that the ICO was running (people repeatedly posted here with problems).

BTER was silent this entire time, until the very last minute. There simply is no excuse.

Sorry for failed to handle it in time due to any reason. Yes, no excuse. Anyone who has a loss due to this please contact BTER for reimbursement