Okay, now they are reviewing my docs, but the docs that I have sent are not clear? I'm using an iPhone6 for God's sake! What images do you want? whew!
Wish you best of luck, there have been a high number of scammers recently hitting BTCJam so maybe they are being careful. If I were you I would give BTCPop a try, they have much better customer service at least...plus their Ardeva vetting system seems to be a bit smoother than Jams. They are busy right now with a lot of traffic migrating over from BTCJam but all-in-all it is better!
I tried re-submitting it over the weekends so maybe later they will check out my documents, same w/ BTCPop, I just submitted my requirements over the weekends. Well its kinda frustrating as I have sent a scanned document (clear copy) and also a document using the camera of my iPhone6. I did double check my requirements and they told me that it should be clear? The copy of my documents are very clear, clear as the cleanest water in the world. So what the heck. I do hope that BTCPop (Ardeva) is not the same nor not that strick (when it comes w/ picture quality) just like BTCJam. But, I'm hoping BTCJam will approve my documents.
I am starting to notice a pattern of Jam not approving peoples documents for frivolous or cryptic reasons. Than, they do not give users any clear instructions on how to fix it, or exactly what they are looking for. They gave me the same run-around on my income verification, even though I submitted exactly what was requested on the list of approved documents. Tax documents, and bank statements. Major lending sites like ondeck and kabbage approved the exact same documents, so how they could not be good enough for jam is beyond me. There is obviously something else going on that they do not want to admit to, or they need to fire the person/team that is "verifying" certain documents.
You will have much better luck with btcpop, loanbase, or bitbond.