Adding another update. They finally cleared my btc from the craps game. At first the cleared btc did not show up in my balance. It was added after I sent a followup email to their support. I still do not know if the craps game works properly and I am not trying to find out unless they tell me it is working.
I have been trying out their live blackjack. If I come out of it with a profit, I'll update if my withdrawal come through or not.
Hi drahgon, raysofrosa
I'm glad the issue was resolved. In these cases we need to coordinate with third-party game providers so unfortunately they can take some time.
We always require customers to contact us from their registered email addresses as we highly value customer privacy and customer security.
Cheers,
Cloudbet