Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
Yankee (BitInstant)
on 14/01/2013, 15:50:53 UTC
I already created a thread for this before I saw this customer support thread.  My issue is summarized below.  Basically I paid and was confirmed by zipzap, but the coins are nowhere to be found, and BitInstant never sent me an Order ID so I don't have that information.  Please help my email address is gpfarrow@gm***.com and I sent 500.  Hope that helps.


Please post your ZipZap Account # that was on your deposit slip or receipt.

Hey Yankee,

The Dwolla verification has failed again. You've helped me in the past, and I'm counting on this. My money has left my Dwolla account. Thanks!

Info:
Order ID   5eb70117-2f23-45b5-996a-66f97ac9138d
Quote ID   0e041823-3812-44d7-97d3-defc68129984
Event ID   1b4127e2-373d-491c-8278-9c3d12434ffc

Best,
C

Processed!

Just woke up and checked, my funds are good too. definitely bookmarking this thread for future troubleshooting issues. Best customer service I think I've ever had regarding the internet, honestly.


Thanks! Pleasure serving you