Quote from: kimberly1991 on January 17, 2013, 08:48:13 PM

Order ID    5221bc73-bad6-4901-8250-bb5430eac543
Quote ID    d851374a-b84f-4b4e-a26e-2065d8c33db2
Event ID    ed61ab76-dbe4-4304-a5ab-a564b8933297

Thu Jan 17 19:26:47 2013   889cbbe3-53f5-4f65-99e2-6cedda449a3b   Dwolla failed verification - unable to locate
Thu Jan 17 19:26:47 2013   39f3b80a-886b-4fa3-b9a8-9554d7bf7781   Failed verification too often - giving up

Processed!

Quote from: bvcxznm on January 17, 2013, 09:22:48 PM

Verification Failed..on two transfers today..unfortunately closed the window of one and lost the quote ID..I assume Im out of luck on that one?

Here's the info for the one that I did manage to save:

Order ID: 4ff19400-cad9-48a8-b6d9-71c3684b066a

Thu Jan 17 21:09:31 2013 885d86a3-0538-41ae-aa7d-9dcd045da99c Dwolla failed verification - unable to locate
Thu Jan 17 21:09:31 2013 242f8e39-d904-4a18-a80c-40b1266e93e4 Dwolla failed verification - unable to locate

Sure, PM me your Dwolla ID and Ill find the other one.

I processed this

Quote from: ThaddeusB on January 17, 2013, 06:57:37 PM

Quote from: ThaddeusB on January 17, 2013, 05:04:34 PM

Quote from: ThaddeusB on January 16, 2013, 11:33:34 PM

Order ID 1ae74ebe-6630-41eb-b5a3-7a60be8c81b5 "execution failed!" Please cancel and return funds to my MtGox acct since you failed to meet your promised time frame.

Thanks,
Thaddeus

Hello? You answered one's complaints except mine.

Your so called technical support told me via email I have to wait 3 days for a refund. Unreal. Either process my order or refund my money. I don't care which, but I am not waiting 3 days for anything. A conventional bank will process my transaction in 48 hours or so and won't charge me 1.5-4% (like you do) for the service. It is absolutely unacceptable that bitINSTANT needs 3 days to fix the order you accepted but could not fill. DON'T TAKE ORDERS YOU CAN'T FILL and if you do screw up and take one for God's sake don't make teh customer wait 3 days for a refund. Geez.

Hey man, relax! Your order was already processed. Im not sure who told you 3 days but its not true, dont worry.

Contact me in the future if you have an issue, no reason to flip out!

Charlie