Re: Official Newbie BitInstant Support Thread (Active Customer Support)

Quote from: Yankee (BitInstant) on January 19, 2013, 02:12:51 AM

Quote from: roodoo on January 18, 2013, 10:47:55 PM

Order ID: 1d01a4e0-5a0b-4b23-a265-009fa18fa72d
Quote ID: d8e5f173-5be6-4432-9c3d-cc4d96f78e4c
Event ID: 2f88acf7-9a91-4e2f-8965-cbf51959ec7b

Fri Jan 18 22:42:22 2013 9d5d203a-801d-4840-a8f8-45614dfd0a20 Dwolla failed verification - unable to locate

Hi Yankee. Any chance I can get some help with the above order? I had this same problem about a week ago and you cleared it right up for me.

Thanks.

Quote from: jlc3 on January 19, 2013, 01:16:52 AM

First time user of BitInstant and got the "Failed verification too often - giving up" message three days ago. Emailed about the issue numerous times and still have not got a reply. Need this resolved ASAP and below is my information:

Order ID   6e741fe8-9c4a-4123-b2ba-c7cf60498ba0
Quote ID   85a13513-94b2-4db6-a4bb-dae85ee0aa46
Event ID   08115625-1143-4827-a454-060fe2d3eae5

Quote from: Tox on January 19, 2013, 01:20:03 AM

Yankee, could you help me please? I'm trying to go from Dwolla -> bitcoin address. My order failed: "Dwolla failed verification - unable to locate".

Order ID   2dc87103-0d92-43d7-aa8e-2d2d5be2eb41
Quote ID   8f54d56e-6efe-4341-9f1a-0be7eeabbcef
Event ID   61653699-c054-40c9-b30b-59a60c776f87

Thanks a lot for any assistance. I also emailed support about 90 minutes ago.
-TOX

All processing now.

Thanks

How long does it take for bitcoin to e-mail? It's been about 12 hours since Yankee said it was processed. I haven't received an e-mail from BitInstant or Coinapult. I've checked my Spam folder and all that. This is the first time I've done bitcoin to e-mail, so I'm not sure what to expect here. Anyone else have experience with this?