Quote from: RobbedbyBitinstant on January 21, 2013, 06:10:37 AM

Quote from: Yankee (BitInstant) on January 20, 2013, 08:36:05 PM

Excuse me, do not make up lies an spread FUD about our company. This is obviously false and your making a stupid forum account to flame us. Go away.

We process every order and do not rob anyone.

How dare you say crap like that when its obviously not true. You don't know the situation and that this customer transferred the funds to someone else's account and that person has taken the funds. Our TOS clearly state that we are not responsibly for an error when you send someone money, Bitcoin is irreversible.

If you have an order that was not processed, PM me the order ID and it will be taken care of.

I quoted one of your customers who posted here, and extrapolated on the situation they described. My advice was solid, even if their presentation of events was misleading.

No, your presentation is not solid nor is your username 'RobbedbyBitinstant' its a completely fallacy and lies.

You still have not showed me any order you have been 'robbed by bitinstant' we dont rob anyone and never will.

You have no idea to the details of that customer, he put money in someone elses account and it was spent. Nothing we can do.

Quote from: needcoinsnow1234 on January 21, 2013, 04:11:17 PM

Quote ID 03202443-a4d3-439e-a8fc-f1e45f16c318
Event ID 66b845de-5c17-4d35-8d9a-40a835e569c7
order # e81c69c0-9f18-4e2a-ad8c-1828d8f3d0a0

Order was processed, you should see it in the blockchain. I am checking on it now.

Quote from: bigbro0611 on January 21, 2013, 03:31:58 PM

MoneyGram to Bitcoin Address
OrderID: cb4c78e8-2c27-4a4e-a323-c8dd6bedcfe0
EventID: f6d9d416-2dc3-40ee-aa6c-6e58bd02e4fb
QuoteID: 33be6eaa-e145-4849-b766-c7c30bd3a894

Looking into it now.

Quote from: KryptoXchanger on January 21, 2013, 03:20:35 PM

Order ID   0d43c10e-e949-4c8d-a35d-d61c98dc941a
Quote ID   4811bfc0-cb0a-402e-b1a0-6228b6da4d23
Event ID   dadfd607-9078-4a95-b618-58a982e9cbb9

We ran out of bitstamp, we can process now or refund.

Quote from: kamizie on January 21, 2013, 11:49:29 AM

Quote from: Yankee (BitInstant) on January 21, 2013, 06:05:08 AM

Quote from: kamizie on January 21, 2013, 12:41:57 AM

How about my order. It took 5 days. Can you refund or will complete order soon? I can't wait longer.

Of course, which order still has not been processed?

1st order 757.14 USD from Bitstamp Coupon to VouchX

Order ID    acb81e0a-687c-4ed5-8c2a-66b3a9afbfd3
Quote ID    9a32bcae-e3ec-4f2c-92a4-662058f21fc1
Event ID    1e70f0d8-03d6-497c-82ad-87001cec144a

2nd order 21.1 USD form Mtgox Coupon to VouchX

Order ID a3cfd0ef-3bd3-4454-a0b5-0d62cc932cfe
Quote ID 2f188fed-cd79-4160-9952-a77ead8276e4
Event ID 06a3f88e-bc02-4de1-8ed5-247930651c8a

I chat with Rachel, she said she had forwarded my orders to her CEO. But I got no respond from you.
I had chat with Bitstamp support and he said the coupon code had been redeemed to your account.
Please check this again.
Thanks.

Looking into it and processing.

Quote from: kjc on January 21, 2013, 07:11:14 AM

hello, sent money via zipzap today. not showing on the blockchain.
5ed37c6c-0eaa-4b5c-b1d5c-6c522971408d

Processed

Quote from: Bolon on January 21, 2013, 07:00:58 AM

Deposited funds 5 hours ago and received an email confirmation but have not received coins to blockchain.info wallet help appreciated

Order ID    a355be52-28be-42ec-b217-ba5b367b5b6d
Quote ID    2fde9802-8fd1-4f49-8898-5c79143d6b4a
Event ID    de815316-33c2-4714-a616-48947aaaf7d0

Reprocessing now.