Quote from: mitty on January 21, 2013, 11:32:54 PM

Quote from: mitty on January 21, 2013, 11:26:51 PM

Quote from: Yankee (BitInstant) on January 21, 2013, 10:48:36 PM

Quote from: mitty on January 21, 2013, 05:11:48 PM

I placed this order yesterday, contacted support when it failed (like usual), and haven't heard back since.
The seller of the items I was purchasing decided to sell the items to someone else because my payment was taking too long.

Please refund the full amount of this order (US $2424) to my Dwolla account:
Order ID    90a7bc1a-b1ab-4ec1-b2c3-0ed79eba4094
Quote ID    64abbe46-aa86-426f-b0b8-3765a4fb6ff7
Event ID    15526229-0aa9-4aca-a0fd-ec8ce6b21ed1

Thanks.

Dude, what the hell. You cant do a transfer over our $500 limit!!! Now I have to confirm with Dwolla that its not fraud before I process.

Sorry about that; I've done higher transfers in the past that were (manually) accepted by BitInstant staff. I never got an error message or anything when I tried to place the order on BitInstant so I assumed that it was okay and that the $500 limit was a thing of the past. Either way, sorry again

Also please *don't* process the transaction and instead return the funds to my Dwolla account. As I said before the would-be-seller sold the items I was buying to someone else. Thanks

Sure, no problem.

Quote from: KryptoXchanger on January 22, 2013, 03:23:43 AM

Quote from: KryptoXchanger on January 21, 2013, 07:50:48 PM

Quote from: KryptoXchanger on January 21, 2013, 04:45:31 PM

Quote from: Yankee (BitInstant) on January 21, 2013, 06:05:08 AM

Quote from: KryptoXchanger on January 21, 2013, 03:20:35 PM

Order ID   0d43c10e-e949-4c8d-a35d-d61c98dc941a
Quote ID   4811bfc0-cb0a-402e-b1a0-6228b6da4d23
Event ID   dadfd607-9078-4a95-b618-58a982e9cbb9

We ran out of bitstamp, we can process now or refund.

Please, give me a refund. thanks!

im still waiting for the refund code...

i double checked my email and mtgox/bitstamp account. still no refund. how do i get the refund?
code via email or directly into my mtgox account?

this takes so long... why?

I PM'd it yesterday, Ill resend now.

Quote from: RobbedbyBitinstant on January 22, 2013, 04:23:08 PM

Bitinstant has now claimed to have sent my coins twice, and twice they've been lieing. This is utter bullshit.

BITINSTANT HAS STOLEN 500USD FROM ME. BEWARE!!!

This transaction is exponentially more time intensive than advertised. Support takes more than 24hrs to make a single reply. I still have not received a single reply, or call back, through the main support channels of Bitinstant.

Fuck this. I've rarely been so disrespected by a "legitimate" company.

This customer has repeatdly claimed that we stole from him however has not provided any Order ID, proof of an actual order or anything.

This customer personally PM'd me and told me he would email me personally, I have yet to get any email.

I believe this customer is just spamming and spreading FUD.

Charlie

Quote from: chondrite on January 22, 2013, 04:49:35 PM

Quote from: greyturtle on January 22, 2013, 04:45:11 PM

I made a deposit yesterday using the bitcoin to email option. Completed the transaction at wal mart via money gram. I received the confirmation email from zip zap Inc but I have not received the email from coinapult. I have used this service several times in the past with no issue. Not sure what is going on this time. Please advise.

Same issue I'm having nearly. I used btc to wallet instead of coinapult. Past transactions I made I received an email from bitinstant right after paying at walmart. Yesterday I got the email from zipzap but nothing from bitinstant. Sent a message yesterday and still waiting to hear back a response. Good luck to you sir!

Hey, if our support did not get back to you yet, please both send me your Order ID's ASAP!

Quote from: simplelife7 on January 22, 2013, 11:41:51 AM

Hey, I got an errer:

OrderID: baa0e631-ee8e-46e3-b5e5-a03301f1a70f
EventID: f64b9ca8-0952-448b-9cc4-0dff32425d90
DestAccount: XXXXXX
QuoteID: 76678ba9-a71e-4907-9b5f-d5d5336317af
User: SYSTEM
DestExchange: virwox
eventtype: Order executed
EventSentAt: 1358804775.74
APIResponse: ERROR - Could not connect -
FundsSent: XXXX USD

Yup, they were attacked when your order was processing

I pushed it thru now!

Charlie