Quote from: X3NON on April 28, 2016, 07:42:45 PM

Tonight, I went to app.digix.io and created a wallet with their web app. I sent nearly 2 BTC to buy 20 grams of gold tokens and its not showing up in the wallet and I'm freaking out. Nearly 2 hours has passed. The web wallet is so convoluted and buggy. I regret messing around with it. No word from their support about this yet. Anyone know if this is normal or what? I sent some small amount of ether as a test and that showed up pretty fast. The part to buy tokens was in BTC, not Ether. But after waiting, I did see confirmation box pop up, but when I close the box, it keeps popping up.

that's why you always try with small amounts first. also, it's much safer to let them send the gold to an address you actually own

just wait for their support to answer, kcchng is usually pretty fast in solving issues like that