Quote from: c4n10 on January 24, 2013, 01:28:21 AM

Quote from: Yankee (BitInstant) on January 23, 2013, 10:33:43 PM

Sorry I did not read it well enough.

Before you accuse us of scamming you, would we really risk $1 for our reputation? Dont you think this is a common mistake ?

You are the only one with this issue, its probably just a glitch.

I'd be glad to refund you not only the $1, but also all the fees.

I encourage you to try another transfer, and you will see this was an error

You clearly STILL have not thoroughly read my posts. Between my TWO transactions, I was shorted $3.12 not "$1".

I did, and I've checked every single other transfer and I don't see this anywhere else, thats why this is appaling.

We've been doing Paypal for almost a year now, others would have noticed this as well and we could have fixed it, so obviously its not malicious.

Quote from: c4n10 on January 24, 2013, 01:28:21 AM

Quote from: Yankee (BitInstant) on January 23, 2013, 10:33:43 PM

Sorry I did not read it well enough.

Before you accuse us of scamming you, would we really risk $1 for our reputation? Dont you think this is a common mistake ?

You are the only one with this issue, its probably just a glitch.

I'd be glad to refund you not only the $1, but also all the fees.

I encourage you to try another transfer, and you will see this was an error

As your customers (the base of the bitcoin economy) we already pay fees at every turn (mining pool fees, exchange trading fees, exchange withdrawal fees, exorbitant fees to have BitInstant process a coupon and send money to our paypal accounts) for those of us who don't mine 15 BTC a day the fees become overwhelming. Another $3+ between two transactions in two days that we aren't expecting to pay and no one can explain what happened is simply unacceptable.

I agree, and we do our best to keep our prices as low as possible. Again, we are not doing this on purpose. We barely make 1% on these TX's. Most of the fees go to VirWox and Paypal. You are never forced to use us!

Again, Im sorry about this and were looking into it, I should have an answer within a few days after the Devs see why this happened to you.

-Charlie