Quote from: Pompobit on May 20, 2016, 10:52:40 AM

Quote from: Slavec89 on May 14, 2016, 05:19:17 PM

Hi to everyone, I got a situation. Two weeks ago I made a withdraw from bitstamp, but instead of getting my money on the next day(As usual was), my transaction was "in proccess" for a week. After a week, I am receiving a email, telling me that they reject that transaction, and would like to close my account. Also they asked me to sell all bitcoins on my balance, so they will withdraw all money from my account to my bank account that I used last time. I have done everything, and already for a week I am waiting for my money. They stopt to answer on my letters right after I sold last bitcoins and made fiat. Now my account is closed(can't access it, I think its deleted), they don't answer on my letters, and I don't know what to think. Its a pretty huge amount of money for me, and I am starting to worry a bit. At least they could answer on letter, to avoid misunderstanding from my side.

Who had the same problem? How, and how fast it was solved? Was it solved at all? Can they keep my money? Or I will get them eventually?

It sounds it's not all the story. Are you verified? Did you provide false personal info?

Anyway never happened to me, if all your deposits are legit, I'm pretty sure you'll recover your money

I'm user of Bitstamp, They are very good! I'm verified user but due to the rules they asked me too much question about my BTC my money and where is my source ! I answer them quickly and accurate but they never close my account .
They sent me my money quickly and I'm happy to use this website.
Maybe you did something wrong !